Please read these terms and conditions carefully before using Our Service.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Country refers to: United Kingdom
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Dream-Theme, London.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Service refers to the Website.
- Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
- Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
- Website refers to verticallm.ai, accessible from https://verticallm.ai
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Terms & Conditions
Effective Date: 01/06/2025
Company: verticallm.ai
Contact: contact@verticallm.ai
1. Introduction
Welcome to verticallm.ai. By accessing or using our website, applications, and services (“Services”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please refrain from using our Services.
These Terms apply to all visitors, users, customers, and others who access or use the Services.
2. Use of Our Services
2.1 Eligibility
You must be at least 18 years old to use our Services. By using the Services, you represent that you meet this requirement.
2.2 Account Registration
Certain features may require registration. You agree to provide accurate, current, and complete information and to keep your account credentials confidential.
3. Services and Access
3.1 Development Partner Program & Early Access
Participation in our Development Partner Program is subject to separate eligibility criteria. Access to early features may be revoked at our discretion.
3.2 AI Tools and Content
All insights, outputs, and tools provided by our AI systems (including AVA) are for informational purposes only and do not constitute professional advice.
4. Payments
4.1 Payment Processing
Payments are securely processed via Stripe. By purchasing a service or feature, you agree to Stripe’s Terms of Service.
4.2 Refunds
Unless otherwise stated, all payments are non-refundable. If you experience any issue, contact us at contact@verticallm.ai
5. Intellectual Property
All content, trademarks, and software on verticallm.ai—including AI outputs, survey formats, visual designs, and tools—are the exclusive property of verticallm.ai or its licensors. You may not reproduce, modify, or distribute without our written consent.
6. Data & Privacy
Your data is processed in accordance with our [Privacy Policy]. By using the Services, you consent to such processing and warrant that all data provided is accurate.
We do not sell your personal information to third parties. Our AI models are trained using de-identified, aggregated data unless explicitly agreed otherwise.
7. Prohibited Conduct
You agree not to:
Misuse the platform, including reverse engineering or data scraping
Use the Services for unlawful, harmful, or exploitative purposes
Upload or distribute viruses, malware, or malicious content
We reserve the right to suspend or terminate access for any user who violates these Terms.
8. Limitation of Liability
To the maximum extent permitted by law, verticallm.ai shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Services.
9. Modifications
We may revise these Terms from time to time. The most current version will always be posted on this page with an updated “Effective Date.” Your continued use constitutes acceptance of any changes.
10. Governing Law
These Terms are governed by the laws of the Netherlands. Any disputes shall be resolved exclusively in the courts of Rotterdam or The Hague.
11. Contact
For questions regarding these Terms, please contact us at:
Email: contact@verticallm.ai
Address: Pijlerdam 8, 4303 AJ
